- You must be logged in to reply to this topic.
Viewing 2 reply threads
Viewing 2 reply threads
Hi, I use the app for professional usage to let my customers rate their photos, which they want to purchase. Now, suddenly, all ratings have disappeared. I had deleted some photos yesterday, but in other folders, but now ALL ratings from ALL images are gone.
Is there a way to restore that information? And is this a known bug?
P.S. I use the android version on a Samsung tablet.
Got an answer of the support team. The reason was I had removed the SD card. This leads to removing of all images and their information of the database. Offline usage and writing meta data into files will prevent the software from doing that. Bad luck for me. Or is there a way to restore the database?
Thanks for posting the answer here. The best way to handle this is to write the ratings to the image or to a sidecar file. We support writing both tags and ratings to JPGs and sidecar files. This is a PRO feature that allows the organizational data to be portable outside of F-Stop.
Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.
These cookies are strictly necessary to provide you with services available through our website and to use some of its features.
Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings and force blocking all cookies on this website.
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.
If you do not want that we track your visist to our site you can disable tracking in your browser here:
We also use different external services like Google Webfonts, Google Maps and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.
Google Webfont Settings:
Google Map Settings:
Vimeo and Youtube video embeds: